ReturnsSHIPPING: Domestic and International shipping options are available. Live shipping quotes will be generated at check-out. We do not ship to P.O. Boxes.
CUSTOMS, DUTIES, AND TAXES: Orders that are shipped to countries outside of the U.S. may be subject to import taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of an international shipment may be subject to such Import Fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
RETURN POLICY:
Returns will not be processed without prior approval. Simply login to your account, view the order using the "Completed Orders" link under the My Account menu and click the Return Item(s) button. Please submit a return request before returning any merchandise. Once your return has been approved, please follow the instructions on the RETURN FORM that was included in your order. We'll notify you via e-mail of your refund once we've received and processed the returned item. RETURN PROCESSING: Refunds will be processed within 7 business days of receipt. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us. ADDITIONAL ?'s |
